On call 24/7, we’re in
the business of meeting
industry demands

Our Port Agency Division works around the clock across the Mediterranean Basin including Malta, Tunisia, Libya and Algeria. Servicing some of the largest international brands in the world, we can cater for any level of requirement or any vessel including container liners, cruise ships, conventional vessels, cable carriers, tankers, oil rigs and supply vessels as well as all oil and gas industry-related shipping requirements.

Many well established companies, both locally and overseas, have placed their trust in our port agency’s ability to deliver. From shore excursions and gangway hire to immediate ship and passenger clearance we’re here, ready to service the various marine industries and their requirements when in port 24/7. We’ll also provide a full-time agent in attendance during your ship’s stay in port, ready to action pre-determined requests, or manage anything that might come in ad hoc.

Discover our list of Port Agency services we offer to various marine industries. We’d be happy to discuss any tailor-made services that you might require.


We generate large numbers of import/export containers for our principals operating at Malta Freeport and Valletta Grand Harbour. In fact, we ensure total coverage for our clients and the supervision of their ships from arrival to departure. Our staff closely monitor all aspects of the cargo operation, staying in constant contact with the terminal operators. Ship and crew requirements are attended to efficiently, offering our clients exceptional peace of mind.


We provide Cruise Destination Services in Malta, Tunisia, Libya and Algeria to the following cruise line companies: Carnival UK, Princess Cruises, Cunard, Holland America, Fred Olsen, All Leisure Group, Salen Ship Management and Columbia Ship Management.

We offer the following services to the cruise line industry:

  • Early confirmation of safe berths with immediate berthing on arrival
  • Water supply, garbage removal, waste oil removal and black water removal
  • Maintenance services and ship technical services
  • Bunkers
  • Customs clearance
  • Accomodation as required
  • Shore excursions
  • Life raft services and gangway hire
  • Immediate ship & passenger clearance
  • Full-time agent attendance during the ship’s stay in port, ready to action pre-determined, or respond to ad hoc, requests
  • Crew Handling including Repatriation, Hotel Accommodation, Visas, Transfers & Medical


We’ve built a strong rapport with various international navies including the Royal (RN and RFA) Navy and the Australian, Indian, Tunisian and Moroccan navies. Our expertise in managing naval vessel requests is due to our careful attention to detail, super-fast reaction times, ready availability 24/7 and careful planning and execution of all project requests. This includes assisting with the transfer of freight, various provisions including mail and clean water supplies as well as the removal of rubbish, black water, and oily waste.


Tanker loading or discharging operations require knowledgeable staff and attention to detail before, during and after the operation. We have achieved good working relationships with the tanker facilities and as a result we can ensure a trouble-free operation with no delays.


We have a number of years of experience in numerous discharge and loading operations via the storage facility as well as ship-to- ship operations. Please do contact us so we can help with any request you might have.


We have been servicing the specialist needs of the Oil and Gas industry for many years. Please click here for more information on this niche division at Thomas Smith.


We can arrange total discharge and loading operation of bulk & general cargo vessels in coordination with the terminals, stevedores and specialised transporters.


When you’re looking for top quality services for your Superyacht, we’re there round the clock ready to help in any way you require. Our port agency servicing can assist with any need you require – from sourcing goods from around the world to sourcing the right people for mechanical and engineering assistance, to the provision of clean water supplies as well as the removal of rubbish, black water, and oily waste. Talk to us and we’ll be happy to help you get the information you need.